Everything on this page is residential garage door work. If you are not sure which of these you have, describe the noise and the behaviour on the phone and the dispatcher will place it.
The part that does the lifting, and the part that fails most. A snapped torsion spring usually announces itself with a bang like a gunshot, after which the door will not rise or will rise a few inches and stop.
Cables fray before they snap, and a door that has started pulling to one side is often a cable or roller problem rather than the door itself.
An opener that clicks but does not move, a remote that stopped working, or a door that reverses halfway. Often it is the safety sensors rather than the motor, and that is a much smaller job.
Usually the result of a knock from a vehicle or a cable letting go. The door sits crooked, jams, or will not move in either direction. Leave it alone until someone looks at it.
A dented or split panel can often be swapped on its own rather than replacing the whole door, provided the model is still available.
When a door is past repairing, or when you want a quieter and better insulated one. Measured, supplied and fitted, with the old door taken away.
Communities and management companies can set up an account so residents call one number and every visit is documented against the right property. Useful when the same board is fielding complaints from forty driveways.
Residents call the same number as everyone else. The job is tagged to the community behind the scenes.
Every job produces a record with the address, the technician, the timestamps and the amount, which is what a board needs at budget time.
W9 and a certificate of insurance naming the association as additional insured, sent on request so approval is not held up.
A door moves thousands of times a year and gives warning before it fails. Grinding, a door that shudders on the way up, or one that sits uneven when it stops, are all worth a look while it is still a small job. A service covers balance, spring tension, rollers, hinges, track alignment and the safety reverse.