If the door is stuck right now, phone. The form is for anything that can wait until we call you back.
The line is answered around the clock, every day. Technician availability outside normal hours depends on where you are, and the dispatcher will tell you what is realistic on the call.
Statewide across Texas, busiest around San Antonio, Austin, Houston and Dallas Fort Worth. Call from anywhere in the state and we will tell you straight away whether someone can reach you.
For a community account, or to request our W9 and certificate of insurance for vendor approval, say so on the call or note it in the form and it will be sent the same day.
Tell us what the door is doing and where you are, and we will call you back.